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Cookies Policy

This Cookies Policy explains how Newlucky Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your selected preferences.

Newlucky Casino holds a licence issued by the Curaçao Gaming Authority under licence number OGL/2024/1497/0884, granted 14 April 2025, and is operated by Luckywayz Limited B.V. registered in Curaçao.

What cookies are

Cookies are small text files or similar data files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device, remember information about a visit and support certain functions. Cookies do not usually contain information that directly identifies you, although information connected with a cookie may be linked to personal information that we hold about you.

Newlucky Casino may also use technologies that perform similar functions, including pixels, tags, software development kits, local storage and device-related identifiers. For simplicity, this policy refers to all of these technologies as cookies unless a separate distinction is needed. The technologies used may change as our website, security processes and online services develop.

Some cookies are set by Newlucky Casino and are known as first-party cookies. Other cookies may be set by service providers or other third parties that support website operation, security, analytics, advertising or other functions. Third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy information.

How long cookies remain

A session cookie is generally removed when you close your browser or end a website session. A persistent cookie remains on your device for a longer period or until it is deleted. The period for which a cookie remains may depend on its purpose, your browser settings, the relevant service provider and your interactions with the website.

Why we use cookies

Cookies help Newlucky Casino provide a functional, secure and consistent online experience. Different cookies may be used for different purposes, and a single cookie may support more than one activity. Depending on the website features available to you, cookies may be used for the following purposes:

  • Strictly necessary operation: to enable core website functions, maintain sessions, process navigation and support access to account or gaming areas.
  • Security and fraud prevention: to help identify unusual activity, protect accounts, detect misuse and support the security of payments, registration and other online interactions.
  • Preferences: to remember choices such as language, region, display settings, cookie preferences and other selections made during a visit.
  • Performance and analytics: to understand how visitors use the website, identify errors, measure page performance and improve the design, content and usability of our services.
  • Account and service support: to help us recognise an active session, provide relevant features and maintain the reliability of account-related functions.
  • Advertising and measurement: where used and permitted, to help measure campaigns, understand general interests and present or evaluate marketing that may be relevant to users.
  • Responsible gambling support: where appropriate, to help operate information, reminders, account controls or other safer gambling features associated with the online service.

Cookies that are essential to provide a service you have requested may operate without a separate consent choice where this is permitted under applicable law. Other categories may require your consent before they are placed on your device. The availability and purpose of cookies can vary depending on the device, browser, account status, website area and services you use.

Information collected through cookies

Cookie-related information may include an online identifier, device and browser type, operating system, approximate location, pages viewed, links selected, session information, general usage patterns and technical details about how the website is accessed. We may use this information in aggregated or de-identified form, or combine it with other information where allowed and explained in our Privacy Policy.

Third parties, privacy and updates

Newlucky Casino may work with carefully selected service providers that process information on our behalf or provide technology used by the website. These providers may use cookies or similar technologies for functions such as hosting, security, fraud monitoring, analytics, customer support, payment support, communications or campaign measurement. Third-party services may collect information directly from your device and may have their own privacy policies and cookie notices.

We take reasonable steps to use information in a way that is consistent with applicable privacy and gambling requirements. Cookie information may be accessed by authorised personnel and service providers where necessary for legitimate business, legal, security or service purposes. Further information about how personal information is collected, used, disclosed, stored and handled is available in the Newlucky Casino Privacy Policy.

The website may contain links to third-party websites, applications or services. Those third parties are responsible for their own technologies and privacy practices. We recommend reviewing their relevant notices before providing information or allowing cookies through their services. Newlucky Casino is not responsible for the content, security or cookie practices of independent third-party websites.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or our business practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. Your continued use of the website after an update may indicate that you have read the updated policy. We encourage you to check this page periodically.

Questions and privacy requests

If you have questions about this Cookies Policy, want to understand how cookie-related information is handled, or wish to exercise a privacy right available to you, please use the official contact or support channels made available on the Newlucky Casino website. We may need to verify your identity before responding to a request. Any request will be handled in accordance with applicable Australian privacy requirements and the procedures described in our Privacy Policy.